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Q/A

FAQs

Look for answers from our most asked questions

WHAT IS YOUR UPSTREAM SERVER PROVIDER?

Our infrastructure nodes (website, billing, discord bot) are hosted via AWS EC2, and our VPS KVM nodes are hosted by Nexril. Currently, we have extensive plans for the company's expansion, and are set to begin utilizing owned hardware before the end of 2022.

WHAT'S THE DATACENTER HOSTING YOUR SERVERS LIKE?

Although we can't speak as to the specifications of AWS' datacenters, we are quite knowledgeable regarding Nexril's datacenter specifications. Listing them here would prove quite lengthy, so we find it best to send you to the source: https://nexril.net/locations

CAN I UPGRADE THE STORAGE ON MY VPS?

We are typically willing to increase the allocated storage to your VPS - however there are a few factors that may require us to deny an increase. For example, your node may be unable to accomodate the increased storage, or your plan may be too small to warrant increased storage. Additionally, and requests for a considerably large increase in storage may require a custom plan with unique pricing. As you can see, it's a very dynamic question. We encourage you to open a ticket to discuss your requirements.

CAN I UPGRADE THE BANDWIDTH ON MY VPS?

We are almost always willing to increase bandwidth restrictions, however there are a few limiting circumstances and requirements. You must provide us with a reason for requesting increased bandwidth - we use this to prevent and respond to abuse. Additionally, if you're node is unable to accomodate increased bandwidth, we may be unable to raise your limit. As with storage, bandwidth restrictions are very dynamic, and we encourage you to open a ticket to discuss your requirements.

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Est. December 2021


Registered in Pensacola, Florida

Document Number L22000064747

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